Privacy Policy

1. Information We Collect

When you create an account or use our services, we may collect various types of information to provide and improve our services.

• Personal Information: Full legal name, email address, phone number, business information (if applicable), payment information (processed securely through third-party providers), IP address and device information.
• Store Content: Product information and images, store descriptions and branding, customer data you collect through your store, transaction records.
• Usage Information: Pages visited and features used, time spent on our platform, error logs and performance data, browser type and operating system.

2. How We Use Your Information

We use the collected information for various purposes to provide, maintain, and improve our services.

• To provide and maintain our services
• To process payments and manage your account
• To communicate with you about your account and services
• To provide customer support
• To improve our services and develop new features
• To detect and prevent fraud or abuse
• To comply with legal obligations
• To send you marketing communications (with your consent)

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in specific circumstances.

• Service Providers: We may share information with trusted third-party service providers who help us operate our services, including payment processors, hosting providers, analytics providers, and customer support tools.
• Legal Requirements: We may disclose your information if required by law or to comply with legal processes, protect our rights, prevent fraud, or enforce our Terms of Service.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information.

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication measures
• Employee training on data protection
• Incident response procedures

5. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations.

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Maintain business records

When you delete your account, we will delete or anonymize your personal information within 30 days, except where retention is required by law.

6. Your Rights and Choices

You have various rights regarding your personal information and how it is processed.

• Access and Correction: You can access and update your personal information through your account settings or by contacting us.
• Data Portability: You can request a copy of your personal information in a structured, machine-readable format.
• Deletion: You can request deletion of your personal information, subject to legal requirements and our legitimate business interests.
• Marketing Communications: You can opt out of marketing communications at any time by clicking the unsubscribe link or contacting us.
• Cookies and Tracking: You can control cookies through your browser settings. However, disabling certain cookies may affect the functionality of our services.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

8. Children's Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18.

If we become aware that we have collected such information, we will take steps to delete it promptly.

9. Third-Party Links and Services

Our services may contain links to third-party websites or integrate with third-party services. This Privacy Policy does not apply to those third-party services.

We encourage you to review their privacy policies.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes.

• Posting the updated policy on our website
• Sending you an email notification
• Displaying a notice in your account dashboard

Your continued use of our services after such changes constitutes acceptance of the updated Privacy Policy.

13. Complaints

If you believe we have not handled your personal information in accordance with this Privacy Policy, you may file a complaint with us.

You also have the right to lodge a complaint with your local data protection authority.